What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The preview is not the same as the actual form that I created

    Asked by bonline on February 05, 2013 at 05:33 AM

    I created a form, and the preview is not showing me the final version... I cleared the cache, but the problem is still there.. Can you help please?


    Thank you

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    JotForm Support

    Answered by Welvin on February 05, 2013 at 07:47 AM


    I just cleared your forms cache, please try it again. That is actually a normal form caching problem that can also be resolved by changing the form URL from http://form to http://www. Please also try that.

    See your form using this URL: http://www.jotform.com/30352278203345.


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    Answered by inverbatranslations on July 14, 2014 at 04:18 PM

    I have this problem: the form I created and the changes does not show in the preview or in the website.

    please help!