PDF version changes my field format.

  • CoursesCPL
    Asked on February 28, 2019 at 8:30 PM

    hi there

     

    Why does my PDF version of the JotForm lose it's formatting with questions unordered?  eg, the first question is now Question 6?

     

    Thanks, Gayle

  • Jed_C
    Replied on February 28, 2019 at 10:53 PM

    I was able to see on your PDF editor, however, I've tried cloning your form and was not able to replicate.

    Your PDF editor view

    1551412302PDF Editor   Google Chrome 201 Screenshot 10

    My PDF editor view

    1551412321PDF Editor   Google Chrome 201 Screenshot 21

    If you create a new PDF template, are you still able to replicate it?

    1551412257PDF Editor   Google Chrome 201 Screenshot 32

    Looking forward for your response.