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    Field disappearing when form loads

    Asked by BedfordCollege on February 05, 2013 at 11:47 AM



    The feedback style form (bottom right), when the form loads the bottom field (email address) disappears. This happens on Chrome and IE8. Any ideas?

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    JotForm Support

    Answered by Welvin on February 05, 2013 at 12:29 PM


    That is because you have the Conditional Logic Settings on the form. Show the email field when the question "Would you like to be kept up-to-date on activities at Bedford College" is equals to "Yes".

    You can always remove that settings by;

    1. Edit your form

    2. Click "setup and embed"

    3. Click "Conditions"

    4. When window appears, click "Saved Conditions" button

    5. Find that condition and remove

    Let us know if you need further assistance.