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    How to edit options in a dropdown menu

    Asked by UDW_Communications on February 05, 2013 at 12:13 PM

    I have used this feature on other forms I have built on Jot Form, and it worked fine.  This morning I'm working on a form called "Clone of UDW 2013 Communications Survey" and when I add a drop-down list field it will allow me to edit the label of the list itself, but not the individual options.  Any assistance gratefully accepted.  There are just not too many things to try and I think I've tried everything.  Is this function operating?

    I did not provide a url or screenshot because the issue is in the editor, not the finished form.  I have a live version that is working fine, but I need to add a drop-down list.

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    JotForm Support

    Answered by Deygus on February 05, 2013 at 12:51 PM

    Hello and I am sorry to hear that this has become a problem. I've taken a look at your form and it appears to be working properly -

     

     

    Could you please try again now and let us know if you are able to edit it? If you are unable to do so please clear your browser cache then try again.

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    Answered by UDW_Communications on February 05, 2013 at 01:00 PM
    Thanks so much, I have had a look and it does the same thing – when I click, (or double click) on “Option 1” or “Option 2” it will not allow me to edit. Since it is working fine at your end, maybe I’d better try it in another browser and see if IE is the problem….
    I’ll do that and get right back with you. Thanks again for responding so quickly!
    Kristine Loomis
    Website & Electronic Communications
    UDW Homecare Providers Union www.udwa.org
    Phone: 760 251-2719
    Fax 928 395-7031
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    Answered by UDW_Communications on February 05, 2013 at 01:08 PM
    I tried it in Mozilla FireFox and am getting the same issue. So sorry – I feel like I must be missing something that is quite simple L
    Kristine Loomis
    Website & Electronic Communications
    UDW Homecare Providers Union www.udwa.org
    Phone: 760 251-2719
    Fax 928 395-7031
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    Answered by jeanettebmz on February 05, 2013 at 01:27 PM

    The only dropdown that I can see in your form is "Your Country" , you can turn that dropdown into a pre-designed list of countries, by clicking on Special (next to the Options button at the toolbar) .

    To make add more options or set an special option, you should always have selected the dropdown field.

    Another way to accomplish that is by clicking on the gear icon and then going to Properties

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    JotForm Support

    Answered by EduardoMendez on February 05, 2013 at 01:29 PM

    To add to Jeanette's comment.  here us a visual to help you with that:

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    Answered by UDW_Communications on February 05, 2013 at 01:35 PM
    It is working! This was a problem with my browser/satellite speed the window was not coming up.
    Thank you so very much for your help!
    Kristine Loomis
    Website & Electronic Communications
    UDW Homecare Providers Union www.udwa.org
    Phone: 760 251-2719
    Fax 928 395-7031