What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Your website is not working

    Asked by DesignSpace on February 05, 2013 at 01:37 PM

    I visited your site just now, and there is a string of code at the top.  Is your site not working?  Please email me back at shawn@designspacemod.com  I use your site to check the stats of the form submitions, please get back to me ASAP.  I attached a screenshot so you can see what I am talking about with the code. 

  • Profile Image
    JotForm Support

    Answered by Welvin on February 05, 2013 at 02:12 PM


    One of our server is experiencing a high load but that is already fixed. Please kindly check it again.