What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Limit to products in product wizard?

    Asked by rvent on February 05, 2013 at 03:27 PM

    I added 100 products or so to the payment wizard in my form and the form truncated the list and the last 25 or so products didn't show on the form, even though I added them in. 

    If there is a limit, can I add a second group of products on a PAGE THREE.

    Page URL:
    http://www.suncoastbio.com/orderform.html

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on February 05, 2013 at 05:33 PM

    Hi there,

    Here is what I see on your page :

    http://screencast.com/t/UVYpmpoo

    Is that what you see on your end?

    I have cleared your cahce on our side.  Please let us know and we'll be glad to look into it for you!

  • Profile Image

    Answered by rvent on February 07, 2013 at 08:31 AM

    Yes.

    However, I entered about 20 additional products and they don't show up on the list.  They all follow the last product alphabetically, so I assume there is a limit to the number of products that can be listed.

    If that is the case then, how do I add another product grouping?

     

  • Profile Image

    Answered by pinoytech on February 07, 2013 at 10:27 AM

    Hi rvent,

    I have clone your form and investigate the issue and I found out that your form is working fine. I have check/count one by one your product/item and it totals only 82 products/item in your payment field. In order for you to check your product/payment field if working fine, I would suggest you to add one product/item and label is as "FORM TEST". Please take a look at this cloned form, I've added one item "FORM TEST" and it shows on the form. In short, there's no limit on adding items on product/payment field.

    Thank you!