What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I try to preview a form - it says the form not found - it has been disabled.

    Asked by urge2hunt2 on February 05, 2013 at 05:09 PM

    2 of the 3 forms in my account show this message when I try to preview the form. I have checked both forms and they are set to 'enabled' - I can't figure out what is wrong.

    Page URL:
    http://form.jotform.us/form/23487308629160

    Screenshot
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    JotForm Support

    Answered by EduardoMendez on February 05, 2013 at 07:06 PM

    Hi there, 

    Your account was auto suspended by our filters due to possible phising activities.

    I have manually inspected your forms and re-activated your account.

    We apologize for the inconvenience.  Please let us know if you need further assistance!

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    Answered by armagetronbronies on February 05, 2013 at 07:52 PM

    I am having the same problem...

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    Answered by urge2hunt2 on February 05, 2013 at 09:20 PM

    Weird! Thanks for the help!

  • Profile Image

    Answered by moonzkie on February 06, 2013 at 02:02 AM

    @armagetronbronies

    Your account has been suspended due to violating our terms. JotForm doesn't support login forms, registration forms that contain a password field. I have activated your account but please make sure that you will delete the said forms for you to prevent from getting suspended again. 

    Also, kindly post your questions in a new thread: http://www.jotform.com/answers/answer.php?

    Thank you.