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dark_lotussAsked on March 4, 2019 at 7:11 PM
First, when I tested the form, the submitter did not recieve an emailed reciept.....
Second, I recieved the form submission, but am unable to view it because it is encrypted and when i choose my jotform.key, there is no "ok" or "submit" button so my browser does not decrypt it.
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jherwinReplied on March 4, 2019 at 9:07 PM
1.) The autoresponder is not sending because your email sender is empty:
Please set it to our default sender to fix the issue.2.) There are not submit or okay button, you just need to upload the private key in order to see encrypted submissions data.
Please make that message "saved successfully" shows first and then see if you can see the submission data.
Guide: How Can I Decrypt the Data from the Email or Through the Submissions Page?