What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have problems with my order forms....

    Asked by cesselbrugge on February 06, 2013 at 06:24 AM

    maybe I have the wrong email settings, but it worked before.....

    It's about bestelformulier diervoeder.

    I have a jotform account (essel@zeelandnet.nl), but this orderform need also to be deliverd at info@eilandvanmeier.nl

    They missed orders (and I didn't get a notification as well), until I opened my forms and noticed that there were new orders...


    Can you plse tell me what I've done wrong? As far as I know I didn't change anything...

    It's the intention that the person that fills the form get a notification or thank you, and that info@eilandvanmeier.nl gets the order....


    Pls advise!



    Page URL:

  • Profile Image

    Answered by pinoytech on February 06, 2013 at 09:11 AM

    Hi Christine,

    Sorry for the inconvenience that may have caused. Changing form's notification sender email address to noreply@jotform.com should fixed the problem. Please take a look at this article on how to prevent emails not being recieved.

    If you need further assistance, do let us know.

    Thank you!