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  • Profile Image

    I have problems with my order forms....

    Asked by cesselbrugge on February 06, 2013 at 06:24 AM

    maybe I have the wrong email settings, but it worked before.....

    It's about bestelformulier diervoeder.

    I have a jotform account (essel@zeelandnet.nl), but this orderform need also to be deliverd at info@eilandvanmeier.nl

    They missed orders (and I didn't get a notification as well), until I opened my forms and noticed that there were new orders...

     

    Can you plse tell me what I've done wrong? As far as I know I didn't change anything...

    It's the intention that the person that fills the form get a notification or thank you, and that info@eilandvanmeier.nl gets the order....

     

    Pls advise!

     

    Christine

    Page URL:
    www.eilandvanmeier.nl

  • Profile Image

    Answered by pinoytech on February 06, 2013 at 09:11 AM

    Hi Christine,

    Sorry for the inconvenience that may have caused. Changing form's notification sender email address to noreply@jotform.com should fixed the problem. Please take a look at this article on how to prevent emails not being recieved.

    If you need further assistance, do let us know.

    Thank you!