- ctphotoAsked on February 06, 2013 at 07:44 AM
I have a file upload field on my very simple form. Yesterday I had two different (and coming from different IPs) customers trying to use it at the same time, one or the other kept getting "dropped". Is there a limit as to how many can use it at the same time?
- JotForm SupportEduardoMendezAnswered on February 06, 2013 at 08:11 AM
To the best of my knowledge, there is no limit as to the number of people using it at the same time.
I was able to upload a number of files on three browsers at the same time:
My guess is that we may have been experiencing an above average spike in volume of users at the time. We had a short instance yesterday were one of our servers had a high load and caused temporary issues to some of our users.
We apologize for the inconveniences and thank you for bringing it to our attention.
Please let us know if it happens again or if we can further assist you!