I added an additional field to my form, saved it but it is not showing on the embeded page. How can I fix that?

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    jwfv
    Asked on February 06, 2013 at 09:38 AM

    I added an additinoal edit box on my form. But it will not show on our page. I have saved many times. It shows when I do the preview from the edit page on Jotform. Can you please help?

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    pinoytech
    Answered on February 06, 2013 at 10:01 AM

    Hi,

    We apologize for the inconvenience that may have caused. I've check your form and I was able to replicate the issue? To fixed the issue, I would suggest you to re-embed your form code in to your website using iFrame method then change Form URL from http://form to http://form just like this.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="http://form.jotformpro.com/form/xxxxxxxxxxx" frameborder="0" style="width:100%; height:457px; border:none;" scrolling="no"></iframe>

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="http://www.jotformpro.com/form/xxxxxxxxxxx" frameborder="0" style="width:100%; height:457px; border:none;" scrolling="no"></iframe>

    After you re-embed your form code in to your website, please consider clearing browser cache and cookies as well.

    If you'll need further assistance, do let us know.

    Thank you!