Show/Hide Conditions: we have an issue with form element options not showing.

  • Profile Image
    nbernobic
    Asked on March 06, 2019 at 06:39 AM

    When you select Faculties FESB and RITEH, when selecting "Natjecanje iz sporta" the options which are actually implemented in the form are not showing.

    https://eu.jotform.com/build/90512456786363?iak=65a20140aa4f73f762f4735cad41f09e-2f2bceb9c1aeab73 

    Here you can see the conditionals.

    Please help.

  • Profile Image
    BDAVID
    Answered on March 06, 2019 at 09:52 AM

    It seems you have calibrated your conditions as it is working fine. I have cloned your form and inspected the conditions:

    1551883470condition_001.png

    1551883519condition_002.png

    And they work fine:

    1551883618workingfine.gif

    The following conditions work fine too:

    1551883781riteh.png

    1551883765riteh_001.png

    1551883899workingfine.gif

    Let us know if you still need help, we will be glad to assist you.

  • Profile Image
    nbernobic
    Answered on March 12, 2019 at 03:46 PM

    Hey BDavid, thank you for the quick help.

    Unfortunately, we are again having issues with the form. This time when a user selects the faculty "Sveučilište u Mostaru" and "Natjecanje iz sporta", it does not display the sport categories that are actually created and connected with the conditionals. http://prntscr.com/mwzfzp http://prntscr.com/mwzh2n

    Please help! Our users are losing patience and we feel like there is really nothing we can do on our side.

    Kind regards,

    Nikki