Purchase Order payment option does not appear to be active

  • KoreanCoffeeBreak
    Asked on March 6, 2019 at 10:18 AM

    For me, the Purchase Order button you suggested does not appear to be active. How do I activate this button?

    1551885449purchase order Screenshot 10


    "This method would require the payment to be submitted separately or offline."

    What does this mean?

  • BJoanna
    Replied on March 6, 2019 at 11:35 AM

    You can add only one payment field to a form. Considering that your form already has the PayPal payment field you are unable to add the Purchase Order payment field. 

    You need to delete the PayPal payment field to be able to add a different payment field. 

    1551889727delete Screenshot 10

    "This method would require the payment to be submitted separately or offline."

    It means that the payment will not be processed with the Purchase Order payment field and that you can process it offline. 

    Purchase Order payment tool allows you to create payment forms, order forms or purchase order forms without payment vendor integration.

  • KoreanCoffeeBreak
    Replied on March 6, 2019 at 12:21 PM

    Thank you. It was really helpful information.