What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Over my quota

    Asked by alex702 on March 15, 2011 at 07:40 PM

    I just received the following email:

     

    Dear alex702, 

    You have currently reached the limits of your account. Your forms will be disabled Wednesday at 12pm EST. Premium accounts are limited to -2,146,435,072.00 B of upload space. 

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/upgrade?username=alex702

     

     

    Please explain to my how am I over the quota. When I look at my account status this is what I see:


    Screenshot
  • Profile Image
    JotForm Support

    Answered by liyam on March 16, 2011 at 10:47 AM

    Hello,

    I have checked your account and you're not in a schedule for downgrade.

    Sorry for this inconvenience and please disregard the email notice.

    Thanks.