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IntactsbdAsked on March 6, 2019 at 4:01 PM
When I've indicated 'hide empty fields' in my autoresponder emails, why does it still show an empty input table?
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Welvin Support Team LeadReplied on March 6, 2019 at 5:27 PM
Hide Empty Fields in the autoresponder/notification emails will not work for modified templates tables. You need to keep the question and answer table intact for it to work. I checked your autoresponder emails are they are all modified.
If you'd like to remove a row/cell, do it using the table tools, do not manually remove them using delete key in your keyboard.
Next, I see you have a list of conditional logic. To avoid re-creating the whole thing, I would suggest creating a new autoresponder email and copy its source, paste that in the existing autoresponder emails - to reset the table. See below:
Delete the new autoresponder after you get its source. We can also do this if you'd like. We only need your permission to do it.