- azcupAsked on March 15, 2011 at 08:09 PM
Received a no reply email that I had reached my limit. I already pay for the Premium service and pay monthly. Please do not limit my account. I am in the middle of receiving registration forms for a tournament and the deadline is tomorrow. What is the problem so it can be fixed. Below was the message. Couldn't find a direct email to keep this private.
You have currently reached the limits of your account. Your forms will be disabled Wednesday at 12pm EST. Premium accounts are limited to -2,146,435,072.00 B of upload space.
Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
Thanks for using JotForm,
- ckpetrusAnswered on March 15, 2011 at 08:15 PM
I got the same message, and my account is no where near "-2,146,435,072.00 B" ???? of upload space. I am hoping this is some kind of glitch in the account automation.
- JotForm SupportliyamAnswered on March 16, 2011 at 09:35 AM
We have submitted a ticket in regards to this matter.
I have checked your accounts and they are not in schedule for downgrade.
Sorry for this inconvenience.