PDF forms keep getting corrupted

  • Autorecruit
    Asked on March 6, 2019 at 11:58 PM

    Hi,

    We have been trialing your forms and I have recently developed an online form that we use for reference checking. I have now had two recent forms be emailed to me that will not open in any PDF reader and come up as damaged and unrepairable.

    I am not sure why this has just started happening and it is only happening on certain responses. Even if I try to print it to PDF from your site, it fails. 

    Jotform Thread 1753552 Screenshot
    Page URL: https://form.jotform.co/90570545972868
  • Kiran Support Team Lead
    Replied on March 7, 2019 at 1:27 AM

    We are sorry for the trouble caused. We have experienced a temporary issue with the PDF reports and it should be fixed by now. Please check and let us know if you still experience any issue. We will be happy to take a look again. 

    Thanks!

  • Autorecruit
    Replied on March 7, 2019 at 2:43 AM
    Great, thank you!
    Chris Fowler
    Director
    AUTOrecruit
    p. 07 3359 4363 | d. 07 3160 2377 | f. 1300 792 500
    PO Box 60, Narangba Qld 4504
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