The page freezes when I try to edit the autoresponder email

Hi there,

I have been trying to edit the auto responder email sent to people who have filled up the survey for two days now, and every time I click on edit email the page freezes.

I urgently have to edit it.

What can I do? Is that a known issue on your end?

Thank you :)

We're sorry for the inconvenience.

I was able to replicate this issue, the Autoresponder was somehow corrupted and made the Browser freeze.

I re-created the Autoresponder for you, and it should be working fine.

Please check your form and let us know how it worked.

Thank you!

Hi Nik,

Thank you so much for the speedy answer! Awesome customer support!

The browser doesn't freeze anymore, which is awesome!

Now, the email we had set up was a custom email with text and not form fields.

How can I have it back to that?

Thanks Nik!

Chloé

Oh found it :)

Haha. Thanks for the help!