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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Help! What does this mean?

    Asked by annettedusa on February 06, 2013 at 02:04 PM

    Sorry, I hit enter before I was ready. I'm getting this on my website for a form that I've created.  What does this mean?  Please help; folks can't order through my site right now.

     

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^

     

    Annette

  • Profile Image

    Answered by jefreylandicho on February 06, 2013 at 02:25 PM

    Try clearing your browser cache and cookies. You may also wanna check this link below regarding what the error means

    http://www.jotform.com/answers/151428-v8_build_source-js-49-ReferenceError-V8Config-is-not-defined-load-V8Config-CACHEPATH-form_id-js-Only-some-machines-

    Please let us know if the problem still persist.

    If the problem still persist, please let me know and we can look at the next possible solutions.

    Have a good day

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    Answered by annettedusa on February 06, 2013 at 02:34 PM

    Well, it seems to be working again.  I didn't do anything (clear browser cache or cookies) as it was my client who called me and told me of the problem so I didn't think clearing my browser would help her!

    Anyway, it appears to be up and running again.

     

    Thank you,

    Annette