Help! What does this mean?

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    annettedusa
    Asked on February 06, 2013 at 02:04 PM

    Sorry, I hit enter before I was ready. I'm getting this on my website for a form that I've created.  What does this mean?  Please help; folks can't order through my site right now.

     

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^

     

    Annette

  • Profile Image
    jefreylandicho
    Answered on February 06, 2013 at 02:25 PM

    Try clearing your browser cache and cookies. You may also wanna check this link below regarding what the error means

    http://www.jotform.com/answers/151428-v8_build_source-js-49-ReferenceError-V8Config-is-not-defined-load-V8Config-CACHEPATH-form_id-js-Only-some-machines-

    Please let us know if the problem still persist.

    If the problem still persist, please let me know and we can look at the next possible solutions.

    Have a good day

  • Profile Image
    annettedusa
    Answered on February 06, 2013 at 02:34 PM

    Well, it seems to be working again.  I didn't do anything (clear browser cache or cookies) as it was my client who called me and told me of the problem so I didn't think clearing my browser would help her!

    Anyway, it appears to be up and running again.

     

    Thank you,

    Annette