What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submissions not being received

    Asked by sportsaac on February 06, 2013 at 04:48 PM

    Submissions are not being transmitted, e-mail's are being sent as usual but not updating on the form site or on here.

    Page URL:
    http://athleticallianceofchicago.com/leagues/indoor-volleyball/team-ro<br/>ster/

    Submissions not updating site
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    JotForm Support

    Answered by Deygus on February 06, 2013 at 05:08 PM

    Hello we do apologize about this issue, it was reported to us earlier and has been forwarded to our development team to be fixed as soon as possible. It should be resolved in about an hour from now.

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    Answered by TheVelozGroup on February 06, 2013 at 05:13 PM

    Will be able to recover the submissions from people who submitted while your system has been down?

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    JotForm Support

    Answered by jonathan on February 06, 2013 at 06:22 PM

    @ TheVelozGroup

    Hi, can you please provide us more details about your issue?

    And can you please create your own topic about it instead. Please click on this link to do that. Doing this will enable us to focus solely on your own issue.

    Thanks.

     

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    Answered by TheVelozGroup on February 06, 2013 at 06:51 PM

    Per your request, I just set up a seperate post detailing the problem / concern titled Very big problem

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    JotForm Support

    Answered by jonathan on February 06, 2013 at 06:53 PM

    @TheVelozGroup

    Thank you for updating us. I also have responded to your own created topic already.

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    Answered by TheVelozGroup on February 06, 2013 at 07:16 PM

    I responded to that post with my concerns and they have not been addressed. Can you please assist?

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    JotForm Support

    Answered by jonathan on July 23, 2013 at 08:55 PM

    Hi,

    If you have responded to this message lately, I'd like to inform you that your latest response did not reach us. Please use this link to reply again instead.

    Thanks.