Why my conditional rules don't work properly?

Hello,

I have a problem and need some help.

I did a form with many conditions.

When the user start the form and decide to change the form, and this change hide a field with completed information already, the condition of next button, to jump to page is considers the condition of the field hided. 

The exemple attached, i selected the option "Garantia 100%" and the next button went to the correct page. After, I clicked on back button, i changed the form and selected the option "logística", on this moment the field where was "garantia 100%", was hidden. Then, i selected another option "Recusa de Entrega", on select this, the next button should go to specific page, but it kept going to "garantia 100%" page.

How can I solve this problem?

The link to form is https://form.jotformz.com/90282919657671

Thanks!

You need to change the "Clear Hidden Field Values" option in the Form Builder to "Clear on being hidden".

In order to do this set your form properly please follow this steps:

1. Go to SETTINGS,
2. Click on FORM SETTINGS,
3. Go to "Show more options", scroll down and 
4. Set "Clear Hidden Field Values to "Clear on Being Field"

Please, look at the picture below:

Now your form should be work properly.

Also, we recommend you to group conditional rules for page 16 "INITIAL", and combine all those into a single condition and make it an OR statement using "ANY" statement. There are many rules which are unnecessarily repeated, so you can delete them. Take a look at the picture below:

I made video animation how you can do that:

It worked out well. 

Thanks so much!