LOGIN FAILED - SUSPENDED

  • Marcelo
    Asked on March 13, 2019 at 1:16 PM

    Hello!

    My account (user PASCOALMASSAS) is suspended: why?

    Jotform Thread 1759861 Screenshot
  • ktyaguirre
    Replied on March 13, 2019 at 3:21 PM

    Upon review of your account it was found all your forms to be collecting  IDs #, which are considered sensitive information. If you will need to collect these information you will need to add the two mandatory widgets for compliance:

    1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    We will wait for your response in order to reactivate your account.

    Thank you