Edit submission error message

  • marinabarnes
    Asked on March 15, 2019 at 10:37 AM

    If Total is > $0.00 and you hit "Submit" before clicking on any of the payment buttons such as "Paypal Checkout" or "VISA", it says "Submission Error".  Is there a way to have a custom message that says something like "Please checkout with Paypal before clicking "Submit"?


    Thank you in advance for your help.

  • Richie JotForm Support
    Replied on March 15, 2019 at 12:30 PM

    Unfortunately, we cannot edit the submission error message. You may however, add a condition to show an error message when the total is $0 using Header or text element.

    Sample condition:

    Edit submission error message Image 1 Screenshot 30

    Sample Screenshot:

    Edit submission error message Image 2 Screenshot 41

    Hope this information helps.