Help with infusionsoft dynamic tagging

  • vingert
    Asked on March 15, 2019 at 2:40 PM

    Hi I am switching over from Typeform because their Infusionsoft Integration is not working.

     

    Basically, I have created 2 quizes within Typeform and wants to keep this style, where there's only 1 question per page and the next question can only be visible when the previous one is answered. 

     

    Also, I want to have different thank you pages based on certain answers...

    And finally, I want to add a contact into Infusinosoft, and add a certain tag based on certain answers.. is this possible?

    Here's the link to my Typeform quiz that I want to look very similar and fun:

    https://puppyquiz.typeform.com/to/Ov5hFi

  • Girish JotForm Support
    Replied on March 15, 2019 at 3:47 PM

    Thank you for using Jotform.

    Basically, I have created 2 quizzes within Typeform and wants to keep this style, where there's only 1 question per page and the next question can only be visible when the previous one is answered. 

    Jot does provide the facility to create a single Question per page.

    Please visit the Below guide to understand the full feature:

    Link: https://www.jotform.com/help/491-How-to-Create-a-JotForm-Card

    I want to have different thank you pages based on certain answers...

    Yes, this is definitely possible with conditional logic on the form. You will need to use 'Change Thank You URL after submission' condition(s).

    And finally, I want to add a contact into Infusion soft, and add a certain tag based on certain answers.. is this possible?

    You can integrate Infusionsoft easily with Jotform. Can you please give us some more details on how do you want to add tags and answers so that we can assist you better.

    Hope this information will be useful to you.

    We will be waiting for your response.


  • vingert
    Replied on March 15, 2019 at 4:43 PM
    So with Typeform, the conditional logic was set by using a score, and
    based on a score, I sent them to 2 different thank you pages.
    The quiz consists of multiple choice questions. Based on their answers,
    we are either sending them to a thank you page that will say they are a
    good fit for this breed, or not a good fit.. so I want to set it up in a
    way if they are NOT a good fit, it would tag them or start a certain
    follow up sequence in Infusionsoft, and if they ARE a good fit, it would
    do a different tag and/or start a different sequence.
    Hope that makes sense, please ask questions if you need to clarify.
    Also, do you allow Google Adwords and Facebook tracking code on the
    thank you pages, or Google Tag Manager?
    Vitaly Vingert
    ...
  • Girish JotForm Support
    Replied on March 15, 2019 at 5:34 PM

    I can understand your requirements, and I can say that the requirement related to Thankyou page can be fulfilled with the Jotform. You can set the conditions as per the need and it will execute accordingly.

    For the follow-up Sequence in Infusionsoft, Jotform does support Dynamic Tagging. You can check the below guide for more details:

    https://www.jotform.com/help/513-How-To-Use-JotForm-s-Infusionsoft-Dynamic-Tagging

    You can start with creating the Free account in Jotform and see if your requirements are fulfilled or not.

    Please follow the below link to create your first Web form:

    https://www.jotform.com/help/2-How-to-Create-Your-First-Web-Form

    Let us know if you face any difficulty with creating the form or with integrating the Infusionsoft.

    Do you allow Google Adwords and Facebook tracking code on the thank
    you pages, or Google Tag Manager?

    Google Adwords

    This is possible to add a Custom Thank You Page with Google Adwords Conversion Tracking for your form. Please refer the below thread:

    https://www.jotform.com/answers/121209-Adding-Adwords-Conversion-Tracking-to-the-Thank-You-page

    Facebook tracking code

    Unfortunately, it is not possible to insert the Facebook pixel code on the form. According to the Facebook guide, the pixel code should be inserted in the head element. There's currently no option in the Form Builder where you can insert a code in the head element.

    Google Tag Manager

    It is with our Development Team and they are working to integrate it, for more information on it Please  refer below thread:

    https://www.jotform.com/answers/1102621-Request-for-Google-Tag-Manager-widget-#71633441944

    Please let me know if you need any additional information. In request you to please create a demo form inJotform and try to integrate your requirements and see if your expectations are met or not.

    I will be waiting for your response.

  • vingert
    Replied on March 19, 2019 at 2:43 PM
    Hi there, so I built a form now and I need help with the dynamic
    tagging. I read your article, but it's still confusing to me. If you
    look at the only form I have there now, there's one question there that
    says: What would happen if I destroyed your couch? Now, there are 5
    multiple choice answers.. they can choose only 1. However, if they
    choose I would scold you harshly, or I would send you back to the
    breeder, I want to tag them with a certain tag.. those answers would be
    bad... however, if they anser any of the other 3, those are good...
    So this exact scenario applies to most of my questions. I only have 2
    tags... if ALL questions are answered with good answers, they will get
    ...
  • Alan_D
    Replied on March 19, 2019 at 5:02 PM

    You can use the conditions method in the article. Basically, you will create a text field as an Infusionsoft tag for each question. Then the form will fill them according to the user's answers. After all, you can compare all infusion tag fields to find the result.
    Please look at these steps:
    1. I used a text field as a dynamic Infusionsoft tag field.Help with infusionsoft dynamic tagging Image 102. Then hide it and enter a title.
    15530284401a Screenshot 213. Let's create a condition to fill this field according to the user's answer.Help with infusionsoft dynamic tagging Image 32Help with infusionsoft dynamic tagging Image 434. Good scenario statements. You can add more statements with clicking plus sign. Help with infusionsoft dynamic tagging Image 545. Bad scenario.Help with infusionsoft dynamic tagging Image 65
    You can compare each Infusionsoft tag fields after doing this for all questions with conditions.
    After that, you can change thank you page based on this comparison result.
    Help with infusionsoft dynamic tagging Image 76Help with infusionsoft dynamic tagging Image 87

  • vingert
    Replied on March 19, 2019 at 10:43 PM
    Ok this was very helpful! Thank you so much!
    Now one last step, how do I select an Infusionsoft tag for the good and
    bad conditions?
    Vitaly Vingert
    ...
  • vingert
    Replied on March 19, 2019 at 10:43 PM
    And one more question:
    Will those conditions be confused if for example one of the questions
    are selected as good, and a different question is selected as a bad answer?
    Vitaly Vingert
    ...
  • Ashwin JotForm Support
    Replied on March 20, 2019 at 1:07 AM

    You can add condition in form to insert value in the "Infusionsoft tag" checkbox options which will select the desired value based on the user's answer. Please check the example screenshot below (form guide):

    XNLRPp2MXAZoZx QyTLr5z0buQihGwpRCk lloc9 Screenshot 10

    Hope this helps.

    Do try it out and get back to us if you have any questions.

  • vingert
    Replied on March 20, 2019 at 1:43 AM
    I think you misunderstood my question... where do I select the specific
    tag to add within Infusionsoft?
    Vitaly Vingert
    ...
  • Ashwin JotForm Support
    Replied on March 20, 2019 at 3:10 AM

    You need to add tags in your Infusionsoft CRM>> Settings page. You may like to take a look at the following guide which should help you: https://keap.com/infusionsoft/product-updates/what-are-tags-infusionsoft 

    Look for section "How do you create a tag in Infusionsoft?" in the above guide.

  • vingert
    Replied on March 20, 2019 at 1:43 PM
    I wish I could speak with you on the phone! LOL We are
    mis-communicating. The tags are added in Infusionsoft already, I just
    don't know how to connect a specific tag in Jotform... there will be 2 tags.
    Vitaly Vingert
    ...
  • vingert
    Replied on March 20, 2019 at 1:43 PM
    I'm so sorry, I am still confused on how to make this work properly.
    Let's say for example a user selects one question with a BAD option and
    another with a GOOD option, which thank you page will he be taken to,
    and which Infusionsoft tag will he get? Do you see where my confusion
    comes from? I wish I can speak with someone on the phone or online
    somehow live. Is that possible? Or maybe direct me to a professional
    that can set this up for me so i can pay them?
    Vitaly Vingert
    ...
  • vingert
    Replied on March 20, 2019 at 2:43 PM
    Under Integrations, when I connect with Infusionsoft, and select Dynamic
    tags, not all my tags are listed there... I only find the tags I need
    under the Static Tags, why is this?
    Vitaly Vingert
    ...
  • Alan_D
    Replied on March 20, 2019 at 4:55 PM

    Let's try anything else. You can give each answer separate points. For example, the best answer is 10 points, the worst answer is 0 point. You can then calculate the total score and change the infusionsoft tag and thank you page. Please refer to these steps. We will give value to each answer.
    1. Define values to be used in calculations.
    Help with infusionsoft dynamic tagging Image 109
    Help with infusionsoft dynamic tagging Image 21Please do this process to all questions.
    2. Add the form calculation widget to calculate the score. Don't forget to hide it.
    Help with infusionsoft dynamic tagging Image 32Help with infusionsoft dynamic tagging Image 433. Then create an update/calculate condition to set Infusionsoft tag.
    Help with infusionsoft dynamic tagging Image 54Good scenario.Help with infusionsoft dynamic tagging Image 65Bad scenario.
    Help with infusionsoft dynamic tagging Image 764. Then create another condition to change thank you page.Help with infusionsoft dynamic tagging Image 87Good scenario.Help with infusionsoft dynamic tagging Image 98Bad scenario.Help with infusionsoft dynamic tagging Image 109
    You must be able to select dynamic tags in your integration page.
    15531152429b Screenshot 1110Please don't change any value in the Infusionsoft tag field.
    Help with infusionsoft dynamic tagging Image 1211
    Unfortunately, we don't have phone support. We will be glad to support you here.

  • vingert
    Replied on March 20, 2019 at 11:43 PM
    OK I did as you said, now there is one problem:
    Both tags are being added into Infusionsoft... what am I doing wrong?
    Please check, thank you!
    Also in the submission view I don't see them being added at all.. so
    something is wrong.
    Vitaly Vingert
    ...
  • Kiran Support Team Lead
    Replied on March 21, 2019 at 1:42 AM

    I have checked the Infusionsoft integration on your form and see that the two tags are selected by default which could be causing the issue.

    155314686021032019 110339 Screenshot 10

    Since you have already setup the conditions to choose the tags, please try unchecking these options in the integration wizard and see how it works.

    Please get back to us if you need any further assistance. We will be happy to help. 

  • vingert
    Replied on March 21, 2019 at 2:43 AM
    So if I don’t want them checked by default I should leave both unchecked?
    Vitaly Vingert
    540-246-7878
    ...
  • vingert
    Replied on March 21, 2019 at 2:43 AM
    Ok I unchecked them both, and now NO tags are being added in
    Infusionsoft... I am really frustrated, can someone please help me? You
    guys said you integrate with Infusionsoft, why isn't this working? Can
    you please check all my settings?
    Vitaly Vingert
    ...
  • vingert
    Replied on March 21, 2019 at 3:43 AM
    I'm also facing another problem... I am being sent to the wrong thank
    you page...
    I have 10 questions, each good score is 10 points, so the perfect score
    is 100 points. But even if I answer all questions that have a score of
    10 and equals 100, I am being sent to the thank you page where the score
    is less than 100... why is that?
    Vitaly Vingert
    ...
  • Ashwin JotForm Support
    Replied on March 21, 2019 at 5:11 AM

    I am sorry for the trouble caused to you. I did test your form and the condition is working correctly to populate the infusionsoft tags checkbox. The submission data captured displays it correctly.

    Do you mean to say that when the infusionsoft tags checkbox was selected by default, it was being added in infusionsoft correctly but conditionally selected checkbox data is not being sent to infusionsoft?

    Do get back to us on this and we will take a look.

  • vingert
    Replied on March 21, 2019 at 12:43 PM
    It’s all working now!!! Yay!! How did you guys fix it?
    Vitaly Vingert
    540-246-7878
    ...
  • vingert
    Replied on March 21, 2019 at 12:43 PM
    Question: am I able to edit the main welcome page icon to show my own
    image instead of the icon?
    Vitaly Vingert

    ...
  • Kiran Support Team Lead
    Replied on March 21, 2019 at 1:40 PM

    Glad to see that the issue with Infusionsoft tagging is now resolved for you. We have not made any changes to your form. 

    The other question has moved to a separate thread to avoid confusion and shall be addressed there shortly. Please follow the link below:

    https://www.jotform.com/answers/1768069

    Thanks!