What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Our premium account has 10GB limits, and we are using less than 1GB. Please respond.

    Asked by newfoundex on March 16, 2011 at 12:49 PM

    From: JotForm Support [mailto:noreply@jotform.com]
    Sent: Tuesday, March 15, 2011 1:47 PM
    To: kamille@amrn.com
    Subject: JotForm Account Over Quota
     
     
     
    Dear newfoundex,

    You have currently reached the limits of your account. Your forms will be disabled Wednesday at 12pm EST. Premium accounts are limited to -2,146,435,072.00 B of upload space.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/upgrade?username=newfoundex

    Thanks for using JotForm,

    JotForm Team
    http://www.jotform.com/

  • Profile Image
    JotForm Support

    Answered by liyam on March 16, 2011 at 07:04 PM

    Hello,

    I have checked your account and you are not near your your quota limit.  Your account is also not in schedule for disabling.

    Please disregard the notice and we apologize for this inconvenience.

    Thanks.