Our premium account has 10GB limits, and we are using less than 1GB. Please respond.

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    newfoundex
    Asked on March 16, 2011 at 12:49 PM

    From: JotForm Support [mailto:noreply@jotform.com]
    Sent: Tuesday, March 15, 2011 1:47 PM
    To: kamille@amrn.com
    Subject: JotForm Account Over Quota
     
     
     
    Dear newfoundex,

    You have currently reached the limits of your account. Your forms will be disabled Wednesday at 12pm EST. Premium accounts are limited to -2,146,435,072.00 B of upload space.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/upgrade?username=newfoundex

    Thanks for using JotForm,

    JotForm Team
    http://www.jotform.com/

  • Profile Image
    liyam
    Answered on March 16, 2011 at 07:04 PM

    Hello,

    I have checked your account and you are not near your your quota limit.  Your account is also not in schedule for disabling.

    Please disregard the notice and we apologize for this inconvenience.

    Thanks.