I'm having the same problem - keeps telling me that my JPG is not allow

mickyscakes
Asked on February 08, 2013 at 08:02 AM

I'm having the same problem - keeps telling me that my JPG is not allowed as only jpg files are allowed!
formID: http://form.jotformeu.com/form/30383051492348
Helllllp please.

This is a re-post of a comment on How to Change the Allowed File Types in the Upload Field
pinoytech
Answered on February 08, 2013 at 08:11 AM

Hi,

I've check your form and I was able to replicate the issue. The issue had something to do with your upload extension. On your upload field Extensions please remove PDF, JPG, JPEG, PNG in order to fixed this issue.

Thank you!
mickyscakes
Answered on February 08, 2013 at 08:48 AM

It's working now, thanks (I have a comma and a space after each extension except the last one)
pinoytech
Answered on February 08, 2013 at 09:08 AM

Good to hear that mickyscakes. If you'll need our assistance again, feel free to contact us at anytime.

Thank you for using Jotform and have a great day!