What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why do I get constant errors today when saving my form?

    Asked by GKaufhaus on February 08, 2013 at 08:07 AM

    Hello,

    today I got constantly error messages when saving my form or when the automatic saving process tries to finish. The error message says:

    cURL resource: Resource id #50; cURL error: couldn't connect to host (7)

     

    Yesterday everything worked fine.

     

    Thanks for help and advices.

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    Answered by jefreylandicho on February 08, 2013 at 08:21 AM

    This due to network latency that is causing slow down. Please try refreshing the page or logged out and login back to Jotform again. The issue should resolve itself.

    Please inform us if you are still having issue.

    Thanks.

  • Profile Image

    Answered by GKaufhaus on February 08, 2013 at 08:29 AM

    I read that in a question before, so I already started logging out and in again and also refreshing the page. The problem is still there since hours.

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    Answered by jefreylandicho on February 08, 2013 at 08:43 AM

    We apologize for any inconvenience this may have caused. I have manually clear your form cache, can you please try again.

    Can you also please try clearing your browser cache and cookies.

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    Answered by GKaufhaus on February 08, 2013 at 09:05 AM

    Thank you so much! Now it seems to work fine. Have a fun weekend!!!

  • Profile Image

    Answered by pinoytech on February 08, 2013 at 09:19 AM

    In behalf of my colleague Jefrey, you are quite welcome! Feel free to contact us again if you need our assistance.

    Thank you for using JotForm and have a great day!