In your pricing sceheme it says that you can receive 10 payments on the free plan... what does that mean exactly? Having 10 people pay through your .

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    Asked on February 08, 2013 at 08:37 AM

    having 10 people pay through your form or is there a seperate service or what?  what happens when you go over 10?



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    Answered on February 08, 2013 at 09:34 AM

    Thank you for using Jotform. 

    For free account, if you reach your limit, you will be notified via email. Your will also need to wait for a month to have your account reset in order to accept payment again.

    I highly suggest upgrading your free account to premium membership, not only you will be able to accept thousand of payment, but it will be more convenient and less hassle for you. 

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    Answered on February 08, 2013 at 01:36 PM

    Thanks for the support, but i have just rebuilt all of my previous booking pages with this one and now find that there will be a charge for me to use it (we will need more than 10 payments a month).  So i will now need to re build my previous system and drop jotform.  I dont think its going to be worth paying for something i can just make myself, but does mean ive wasted a couple of days!

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    Answered on February 08, 2013 at 02:03 PM

    We apologise for the inconvenience.

    We would be more then glad to have you stay on board if something in your circumstances changes.

    For more information on our plans, please check our Pricing Page.