I can not make the payment

Hi, good afternoon.

I'm not able to upgrade my plan. The monthly upload
account has been exceeded and I need to make the payment, the platform
is asking me for another payment method.

Ola boa tarde

Não estou conseguido realizar o upgrade do meu plano.
A conta mensal de upload foi excedida e preciso realizar o pagamento,
a plataforma esta me pedindo outro meio de pagamento.

Hi, good afternoon,

It looks like your payment has been received and you are on the Silver Monthly plan. Please let me know if the issue persists. 

Thank you, and have a great day.