What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to have the form auto submit upon completion of upload?

    Asked by uktrans on March 16, 2011 at 02:17 PM

    If a user wants to upload a large file, maybe conversion would increase if they didn't have to remember to come back 20 minutes later to submit?

    auto-submit
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    JotForm Support

    Answered by NeilVicente on March 16, 2011 at 07:11 PM

    Auto-submit after upload means better conversion rates. Sounds like a good idea, but it is not possible as of yet. I will definitely forward this to our feature request list. Thank you for sharing.

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    Answered by j0h on March 23, 2011 at 08:12 PM

    I would be very interested in this too!

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    JotForm Support

    Answered by NeilVicente on March 24, 2011 at 01:19 AM

    Hi,

    Thank you for taking interest although we cannot give a definite time when this will be implemented, if implemented at all.

    Anyway, the user gets an alert window if he tries to close the browser or navigate away from the page while an upload is taking place.

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    Answered by j0h on March 24, 2011 at 02:23 PM

    If the files successfully upload, but the user neglegts to press the "submit" button, the files aren't saved and are completely lost though aren't they?

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    JotForm Support

    Answered by NeilVicente on March 24, 2011 at 09:00 PM

    Yes, the files are deleted from our server unless the form submission is a success.

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    Answered by smcilreavy on June 28, 2011 at 05:55 AM

    This is the feature I am looking for.

    Has it been implemented?

    Is there any progress?

    Any Idea if it will be implemented yet?

    Please let me know.

    Stuart

     

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    JotForm Support

    Answered by abajan on June 28, 2011 at 07:08 AM

    Hi smcilreavy

    No, to my knowledge, it has not been implemented. However, it should be noted that although the browser tab should not be closed when uploads are in progress, additional tabs and/or windows can always be openned to browse other web pages and web sites. Of course, the uploading will cause some increase in load times of the other pages but that may not be noticeable on fast Internet connections.

    If the feature is implemented, we'll be sure to inform users via our blog.

    Cheers


    ~ Wayne

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    Answered by tourkick on July 06, 2011 at 06:50 PM

    I whole-heartedly support this.

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    Answered by weidnersignage on July 08, 2011 at 03:43 PM

    I agree. Another problem we foresee is people hitting 'submit' before the file is finished uploading. There is no warning or error telling the user that they must wait. 

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    Answered by rickpat on July 08, 2011 at 05:51 PM

    The absence of an automatic submission is a real show-stopper. Can't use jotform at all without that feature. Crossing my fingers that it's implemented soon - with it, jotform would be of great use!

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    Answered by gallerymedia on September 18, 2011 at 06:07 PM

    When they see a warning the and they say "stay on the page" then the submit is unclikable :(

     

    when you return to the page after getting that message, the submit form button doesn't work - it's faded out? why is that?

    Please respond at your earliest.

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    Answered by gallerymedia on September 18, 2011 at 06:08 PM

     

    This is what i'm talking about. when you return to the page after getting that message, the submit form button doesn't work - it's faded out?

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    Answered by brx250 on September 19, 2011 at 10:13 PM

    Hi gallerymedia,

    First of all, we do apologize for any inconvenience this has caused you.

    The inconsistency mentioned from your post has been a known issue and it was already added to our developer's to-do list. However, we cannot provide specific time frame on when will this be implemented. For the mean time, the best thing for you to do is to have a note for your clients that they should make sure that the files have finished uploading before they hit the submit button. Nevertheless, you will be informed for any updates through this thread as soon as they're available.

    Thank you for your patience.

    _____________________________________________    

    Albert  JotForm Support  

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    JotForm Support

    Answered by NeilVicente on September 21, 2011 at 08:22 AM

    @gallerymedia

    As per our developers, this bug has been fixed already. Kindly check it on your end to see if it works fine. If not, please clear your browser's cache.

    Let us know how it goes from here on out. Thanks!


    Neil

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    Answered by rickpat on September 21, 2011 at 09:53 AM

    It still didn't work. I uploaded a test file and didn't click "submit", and it never auto-submitted. I edited the form and removed the "submit" button, tried a test upload again, and it still didn't submit.

    So let me be be clear - are you saying the files will now auto-submit? If so, can we completely remove the "submit" button from the form?

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    Answered by brx250 on September 21, 2011 at 10:30 PM

    Hi rickpat,

    The fix that was mentioned earlier in this thread refers to the Submit button's behavior when the user selects "Stay on this page" after trying to leave or close the page without completing the upload. Nevertheless, rest assured that we will inform you for any updates with regards to the feature you are requesting.

    If you have further issues and concerns, please feel free to contact us again.

    Thank you and enjoy using JotForm!

    _____________________________________________     

     

    Albert  JotForm Support   

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    JotForm Support

    Answered by NeilVicente on March 21, 2013 at 07:43 AM

    To everyone concerned,

    The single file upload field behaves this way. Clicking the submit button will initiate the upload and automatically submit the form to our servers.

    If anyone wants a feature to auto-submit the form when a file finishes uploading on a Multiple-file upload field, may we ask how exactly you'd want it to work? Should it submit on the first file uploaded?

    We'd love to hear your thoughts on this matter.

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    Answered by chris on March 22, 2013 at 07:24 AM

    I would sign up for premium if this were implemented. 

    I imagine it as you would pick the files, and the form would not start uploading files until the submit form buttton was clicked. This would initiate the upload, and when the upload is complete, as indicated by the upload bar, the form would show the 'form submitted successfully' message.

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    JotForm Support

    Answered by jonathan on March 22, 2013 at 07:58 AM

    @Chris,

    Thank you for your feedback. The request ticket for this feature is still open. Our developer do need more suggestions/feedbacks from customers.

    Thanks.

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    JotForm Support

    Answered by NeilVicente on March 22, 2013 at 08:03 AM

    @chris

    The single upload field works exactly like you have described. Clicking the submit button initiates the upload, and sends the form data to our server after the upload is complete.

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    Answered by chris on March 22, 2013 at 08:13 AM

    @NeilVicente

    Yes I think everyone is clear on the single file functionality. 

    But the request is for same functionality for multiple files, with progress bar. 

    In terms of conversion rates, it's pretty important for any business that deals with large files in the sales pipeline, to have this.

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    JotForm Support

    Answered by jonathan on March 22, 2013 at 08:28 AM

    @Chris,

    Hi, can you describe more how your idea will be?

    What NeilVicente mentioned earlier is, if the forward 'submit button' should be triggered immediately everytime a file is uploaded when using the 'multiple' upload field version?

    Personally, I found this a bit quircky if there will be other required field fields on the form -- triggering submit will probably throw the fail message due to require fields not filled up.

     

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    Answered by chris on March 22, 2013 at 08:45 AM

    No the submit button would not be triggered every time. The files would be queued up and submitted all at once. 

    As far as I know, all the main players, such as sendthisfile.com and yousendit.com work in the way I described. Yours is unique the file transfer space in requiring seperate triggers.

    So with sendthisfile for instance, there is no upload triger for every a file is selected. The files aresimply queued up ready for when the user is ready to press submit and walk away. one button. One form.

    The way you have it now, if you are uploading a bunch of large files, say 30 minute upload time, then there is a 30 min wait between user actions (upload button and submit button), which in any pipeline is a disaster.

    One button is all you need -  the user would queue all the files up, but the files don't start uploading until the submit button is pressed. Or the files could upload in the background if you like, but the key point is that the user should not have to wait for the upload to complete before returning to submit the form. 

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    JotForm Support

    Answered by jonathan on March 22, 2013 at 08:53 AM

    Chris,

    Thank you very much for the detailed explainations. Suggestions/feedbacks/comments like these are what JotForm mostly welcome. =)

    Our dev team are aware of the idea you just mentioned.

    We now wait for further feedback/updates from them about this.

    Thanks.

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    Answered by artmedialondon on April 23, 2013 at 04:50 PM

    I would love to see this feature implemented as well. I agree with Chris comment above. Looking forward to see the development of this.

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    JotForm Support

    Answered by EltonCris on April 23, 2013 at 06:42 PM

    @artmedialondon

    Thanks. It's still on the feature request list though we do not have updates as of the moment. We will keep you informed for any updates once we have.

    Thank you!

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    Answered by syncadmin on November 22, 2016 at 03:55 PM

    FIVE years on guys! What's the status on this, was it ever implemented in any way? Am I missing something?

     

    I have been a loyal customer since 2011 under different accounts and have had the pleasure of directly communicating with Aytekin on multiple occasions for feature requests and support needs that has left me with a very high regard for this platform. I love the abilities of this amazing platform as it has brought much business for me at little to no development cost.

    But please count us as another vote for this, it would be an awesome option where a redirect to a page is involved, takes one step less in the manual progress of filling information to get to particular webpage. 

     

    Simple use of this right now has come up for us for one of our private client area forms where the client will query their account number to access a page that includes some of their specific information (this form is not being used as a username/password form at all, we have our own separate client login and user management system, this form is located inside the private area after user/client has logged on successfully and is to query their relevant page as we cannot do that via databases yet or really any time soon). This feature (auto submit) would create a far more seamless option if the redirect to thank you page to say the least could involve such an auto-submit option as it would take away that final click and if the user has entered correct information it would redirect properly, if not it would auto-generate the same errors it would upon manually hitting submit.

     

    But I think to get this done, we would also need another feature that would be the EXACT REQUIRED character count in a field (in addition to maximum count which is currently available, currently called WIDTH in jotform options, and considering value matching is done properly via the conditions set forth in the form). Next, the form's auto submit logic will know how and when to actually submit the form or move to next field... when x number of characters have been entered consider the field done and move to next field automatically or if this is the end or if there are conditional fields involved run conditions and/or auto submit and take proper action as set forth by form owner or produce an error if there is a typo or mistake made on the form, and the field will not be able to accept any more anyway.

    I do not think this is that incredibly difficult or time consuming to develop using jotform's existing developers skills and previoiusly released feature codes and functionality. Please consider adding this as it would bring us to a whole different level of professionality with the clickless approach to webflow and user experience where it helps.

     

    Also, I am aware of this, and it does not seem to quite work the way I need it for my project:

    https://www.jotform.com/answers/779043-How-to-Auto-Submit-a-Form 

     

    Thanks!

     

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    JotForm Support

    Answered by EltonCris on November 22, 2016 at 05:49 PM

    @syncadmin

    This thread is way to old so I have moved your request to a separate thread here https://www.jotform.com/answers/996005. We'll reply to this thread shortly.