What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Almost out of space. Form is not being shown on the site.

    Asked by abibisha on February 08, 2013 at 11:35 AM

    Hello. We have lost our form http://form.jotformeu.com/jsform/23491688873369

    It has disappeared from our site. I suspect it's because of we are almost out of space (108 mb on free plan already).

    But I've deleted my submissions but the space hasn't increased. What should we do now?

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    Answered by jefreylandicho on February 08, 2013 at 11:42 AM

    I would suggest upgrading to a premium account. Not only you will have more space, but you will also be able to receive more form submission which could drive sales and inquiries about your product/services.

     

  • Profile Image

    Answered by abibisha on February 08, 2013 at 11:49 AM

    But why I can't have my space back, when I'm deleting files?

  • Profile Image

    Answered by abibisha on February 08, 2013 at 11:53 AM

    Oops. Now my space is back. I guess some time must pass untill space comes back.

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    JotForm Support

    Answered by Welvin on February 08, 2013 at 01:27 PM

    Great to hear that! Please let us know if you have any further concerns.

    Thanks