Form integrated with PayPal getting a PayPal related error message

  • FatheenNizam
    Asked on March 19, 2019 at 5:08 PM

    Every time one of my clients attempts to pay for a subscription plan, there is a PayPal error. 

    Jotform Thread 1765597 Screenshot
    Page URL: https://www.paypal.com/cgi-bin/webscr?cHJwPXJwdA=
  • Mike_G JotForm Support
    Replied on March 19, 2019 at 7:15 PM

    I created a clone version of your form that I supposed you are referring to and made a test submission.

    I integrated the form with my own PayPal account. I was able to submit the form without any issues.

    1553037158t19 07 40 Screenshot 10

    It's possible that the issue is just temporary.

    Have you also tried contacting PayPal about the issue?

    If you need any further assistance, please do not hesitate to let us know.