Moneris integration: Ability to have a back link on a failed payment page

  • jeffglynn
    Asked on March 19, 2019 at 9:52 PM

    If a payment is declined (or any other type of payment error) when using Moneris payments, there is no "back" link to return to the form.

    There is just

    PCI :: Moneris Payment Error

    DECLINED * =

    There needs to be a back link, like there is for the Square payment integration.


    Jotform Thread 1765915 Screenshot
  • Kiran Support Team Lead
    Replied on March 20, 2019 at 12:22 AM

    As I tested, the form is displaying only the error message. At the moment, the only way is to use browser back button to submit the form again. We have forwarded the thread to our backend team as a feature request for evaluation. Unfortunately, we cannot provide any ETA at this moment. However, if there is any news you'll be updated here on this thread. 

    Thank you!