What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    'form not found'

    Asked by activebrunel on February 08, 2013 at 01:00 PM


    I've created two identical forms now and both receive the error message 'form not found' when I try to preview them or visit the URL associated with the form.

    Please help.




    (account name: activebrunel)

    Page URL:

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    Answered by Liselotte on February 08, 2013 at 01:08 PM

    Got the same problem!

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    Answered by jeanettebmz on February 08, 2013 at 01:55 PM

    We are aware of the issue which is most likely related to the jotforme.com domain

    Our developers are already working on it  , in the meantime, please do this

    If your form is being rendered on this domain


    Change it to this one


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    JotForm Support

    Answered by Welvin on February 08, 2013 at 03:12 PM


    As advice from our developement team, this should be fixed. Please kindly check.



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    Answered by creativebambino on February 10, 2013 at 11:07 PM

    im getting the same thing on my last created form? does this fix apply to everyone?

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    Answered by PS58AuctionReg on February 10, 2013 at 11:19 PM

    Any more updates on this issue.  Seems to continueto be a problem as any new form I create gives the same message.  as example http://form.jotform.us/form/30408656890157?

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    JotForm Support

    Answered by EltonCris on February 11, 2013 at 01:02 AM


    I just responded to your other thread here: http://www.jotform.me/answers/177474-Form-Not-Found-error-on-us-domain#1

    Thank you.