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  • Profile Image

    Account NOT over quota. Please help.

    Asked by xiongjin on March 16, 2011 at 04:25 PM

    I recieved an email that my account was over quota. 

    I have deleted everything in my account, so that it is no longer over quota. 

    Yet my website form still shows, "Form over quota. This account has exceeded its quota".

     

    How long will it take for my account to read under quota and my forms to work?

    Sincerely,

    Joey Robert Parks

    480.236.5517.

    My account is 26 Blocks.

    This is the page with the problem: 

    Page URL:
    http://www.26blocks.com/contact/

    Screenshot
  • Profile Image

    Answered by DanielGriffin on March 17, 2011 at 10:26 AM

    Hi there,

    Account limits are reset on the first of the month.  Your 26blocks account is a free account so your are limited to 100 submissions per month.  I'm afraid that deleting submissions wont get you around the limit.  Deleting submissions only clears up your storage space.  If you require more submissions, the premium account is only $9.95 per month and gives you a limit of 1000 submissions.

    http://www.jotform.com/pricing/

    Thanks,

    Daniel