What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have a problem with the notification email

    Asked by norbert_schueler on February 08, 2013 at 01:46 PM

    Hello, please i had changes in one of my forms (i quit the older notification email, and i created a new one) but i still reciving the same old notification email. The diference between the two forms: old one had birthdate and new one doesn´t! but in my account i see all good, it is only when i recieve the notification email.

    Page URL:
    http://www.eddybarcelona.com/es/reserva.html

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on February 08, 2013 at 02:30 PM

    Hi there, 

    I was not able to reproduce the issue.

    I have tested your a clone of your form and this is the response I received:

    Is the issue continuing?  Please let us know !