Paypal button not linking to payment page

  • ATHICA
    Asked on March 20, 2019 at 3:44 PM

    When moving from the form to PayPal to process payment (slide 10 in form), the window never stays open. I think it is a problem with the linkage to PayPal as no real integration has occurred but I am unsure how to link it. I have followed the pre-existing tutorials but nothing seems to be working.

  • Alan_D
    Replied on March 20, 2019 at 7:03 PM

    I reviewed your form. I was able to reproduce this issue.
    1553123016bandicam20190321015154691 Screenshot 10Can you check the Client ID and Client Secret fields? If you are sure that you entered correctly, please contact us to forward this issue to our back-end team.