What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my uploads not showing up?

    Asked by eshasha8656 on February 08, 2013 at 02:49 PM

    Usually, all of our files will upload into our new submissions however- they've stopped. Can you please provide a phone number so I can contact you and give you full details of the issue. 


    Thank you. 

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    JotForm Support

    Answered by Deygus on February 08, 2013 at 03:15 PM

    We are very sorry about this but unfortunately we do not yet provide phone support however, I would like to reassure you that we will do our best to resolve this problem of yours. 

    I can see that you have Dropbox Integrated on this form, please remove the integration and add it again to rebuild it. 

    If the issue continues please let us know.