Why are my uploads not showing up?

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    Asked on February 08, 2013 at 02:49 PM

    Usually, all of our files will upload into our new submissions however- they've stopped. Can you please provide a phone number so I can contact you and give you full details of the issue. 


    Thank you. 

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    Answered on February 08, 2013 at 03:15 PM

    We are very sorry about this but unfortunately we do not yet provide phone support however, I would like to reassure you that we will do our best to resolve this problem of yours. 

    I can see that you have Dropbox Integrated on this form, please remove the integration and add it again to rebuild it. 

    If the issue continues please let us know.