What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    New Registrants not working

    Asked by erlinda on February 08, 2013 at 03:26 PM

    Hi, my form is having an issue with accepting new registrants. Can you check and make sure everything is working on http://www.spotlightbrands.com/mavericks-registration.html

     

    People can't sign up!

    Page URL:
    http://www.spotlightbrands.com/mavericks-registration.html

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    JotForm Support

    Answered by EltonCris on February 08, 2013 at 09:23 PM

    Hi,

    I can now view your form. It's working well on my end. I was abe to send test submissions as well. See this screen:

    Can you confirm if the problem is now ok? I would suggest to clear your browser's cache and cookies to be able to view this on your end. Thanks!