Unable to remove Asana integration

  • gisselle_roldan
    Asked on March 21, 2019 at 9:37 PM
    when I try to remove the Asana integration, the page reloads and I am unable to remove. Maybe a bug? My other forms aren't doing this.
  • Mike_G JotForm Support
    Replied on March 21, 2019 at 10:01 PM

    We would like to apologize for any inconvenience. I understand that you are trying to remove the Asana integration of the form you linked in the original thread you opened (https://www.jotform.com/answers/1768463). I see that the form is owned by another account and it is just being shared with your account. You should still be able to remove the Asana integration in the shared form even from your account as a sub-user. I tried to remove the Asana integration of my account from a sub-user account and I didn't encounter the same issue you described.

    Would you be able to ask the owner of the form to try to remove the integration on his/her end if you do not have access to the account that owns the form? You can also try clearing your browser data to see if that would help solve the issue you are having. Or, you can also try using a different browser.