I have two PDFs in the PDF editor but I only see one in the PDF Attachment

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    Asked on March 23, 2019 at 01:29 PM

    I have set up a second PDF document that I want to select under PDF document in the Advanced tab of an email notification. Although I have two PDF documents the field shows "New Document 1" as the only option. How do I switch to the new PDF I have built using the PDF editor also in the Advanced tab?

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    Answered on March 23, 2019 at 04:56 PM

    I checked the form and you have one PDF Document and one PDF Form (fillable PDF form). Unfortunately, you cannot have the PDF Form as an attachment. You can only select a PDF document which is the PDF copy of the submission. 

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    Answered on March 23, 2019 at 06:43 PM
    That is what I want, a pdf attachment of the submission, but a new one not
    the original New Document 1. Why is there a drop down list if the can be
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    Answered on March 23, 2019 at 11:11 PM

    Checking the PDF Editor of the form in the screenshot you shared, I see that it has only one PDF Document and the other one is a PDF Form.


    If you want to create a new PDF Document, please click the "+New PDF" tab and select "New PDF Document".


    As soon as you created a new PDF Document, it will appear in the PDF Attachment option of the email notification in your form.