Can Jotform be used to collect passport information?

  • SimchaTravel
    Asked on March 23, 2019 at 2:06 PM
  • Welvin Support Team Lead
    Replied on March 23, 2019 at 5:14 PM

    I'm sorry, but that goes against our Terms of Use to collect this information. I will have our reviewer team provide you the details here. 

  • Michelle JotForm Support
    Replied on March 24, 2019 at 4:33 AM

    You may collect passport information if your purpose is not to collect these data from the general public, but from your own customers, you just need to comply with two things:

    1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    However, we do not allow uploads of any sensitive personal information like passports, social security cards, driver's licenses, credit/debit cards and statements, bank statements, voided cheques, birth/marriage certificates, visas and photo IDs.

    Hope this helps. Let us know if you need further assistance.