Unable to open attached images

Hi there,

When someone submits attached images through my form I'm unable to open the image file from any kind of mobile device. This makes it difficult to do any emails by phone or tablet. How can I fix this? I was going to upgrade my plan to the paid version if this can be fixed.

Thanks,
Oliver

It is possible that your account requires that you are logged before you can view the uploaded files in your form.

You can disable that option on the Settings page of your account — https://www.jotform.com/myaccount/settings

If you have other questions or concerns, please do not hesitate to let us know.