What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to notified in my email when a form is filled in. Now I do not get that. Also not with your test e-mail. Could you please help?

    Asked by Huisman on February 09, 2013 at 01:01 PM

    url: http://form.jotformeu.com/form/23146541477354

    Page URL:
    http://form.jotformeu.com/form/23146541477354

  • Profile Image

    Answered by jefreylandicho on February 09, 2013 at 03:14 PM

    Your email address is IN our bounce list with the following result and reason(s);

    Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Message rejected as spam by Co=ntent Filtering.

    Please take note of the reason, your mail service provider has rejected the emails coming from Jotform. 

    Please check this guide on how to prevent this from happening again:

    How to setup email alerts to prevent "emails not being received" issues

    I have now removed your email address from the said list so it should be working fine now.