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citywidestudiosAsked on March 24, 2019 at 6:27 PM
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jonathanReplied on March 24, 2019 at 7:34 PM
Having the username start on special character/symbols i.e. @citywidemultimedia
will not work as username. The username citywidemultimedia is no longer available.
Please provide as a different username and we will check its availability.
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citywidestudiosReplied on March 24, 2019 at 7:43 PMIt should be available. I deleted my other account
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citywidestudiosReplied on March 24, 2019 at 7:43 PMPurchased the upgrade and wanted all my forms on one platform
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Ashwin JotForm SupportReplied on March 25, 2019 at 3:12 AM
Please note that when you delete an account, it takes some time for the account to be purged. I have gone ahead and first changed your deleted account username and then changed your account username to "citywidemultimedia".
Please sign out from your account and then sign in again with your new username.