I would like to change my username to @citywidemultimedia

  • citywidestudios
    Asked on March 24, 2019 at 6:27 PM
  • jonathan
    Replied on March 24, 2019 at 7:34 PM

    Having the username start on special character/symbols i.e. @citywidemultimedia

    will not work as username. The username citywidemultimedia  is no longer available. 

    Please provide as a different username and we will check its availability. 

  • citywidestudios
    Replied on March 24, 2019 at 7:43 PM
    It should be available. I deleted my other account
    ...
  • citywidestudios
    Replied on March 24, 2019 at 7:43 PM
    Purchased the upgrade and wanted all my forms on one platform
    ...
  • Ashwin JotForm Support
    Replied on March 25, 2019 at 3:12 AM

    Please note that when you delete an account, it takes some time for the account to be purged. I have gone ahead and first changed your deleted account username and then changed your account username to "citywidemultimedia".

    Please sign out from your account and then sign in again with your new username.