PDF Editor: Not able to delete PDF form. It is not loaded in editor and browser is hanged.

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    NEMSSupervisor
    Asked on March 26, 2019 at 01:31 AM

    In our Comprehensive Vehicle Audit we accidentally created a new PDF Form called such.  I do not want this form to be the default form for our audit.  I have created a PDF template called Comprehensive Vehicle Audit.  Can you delete the PDF labeled PDF Form.  It will not load for us and locks up our system. 

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    ashwin_d
    Answered on March 26, 2019 at 03:24 AM

    I am sorry for  the trouble caused to you. I did try to delete the "PDF Form" from pdf editor, but it does not load successfully. 

    I am escalating this to our backend team. We will get back to you as soon as we have any update on this.

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    NEMSSupervisor
    Answered on March 29, 2019 at 06:43 AM

    Can we see about getting this resolved as quickly as possible as I cannot access either of my PDF template to make changes or corrections. 

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    ashwin_d
    Answered on March 29, 2019 at 09:44 AM

    I have already reported this issue to our backend team. Upon checking the ticket status, I found that our backend team is already looking into this issue. We will get back to you as soon as we have any update on this.

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    janberk
    Answered on April 24, 2019 at 10:22 AM

    We're sorry for the inconveniences and late response. It should be solved now.

    If you have further issues please let us know.