Our JotForms don't look good on our iPhone

  • KellyWeaver
    Asked on March 26, 2019 at 11:15 AM

    Hi! Our site is: www.kellyweaverphotography.com

    if you go to BOOK ONLINE, PRICING or choose (headshots/corporate headshots and then "get a quote" button you'll see what I mean. 

    Can you help?

    Kelly 

  • Kiran Support Team Lead
    Replied on March 26, 2019 at 1:35 PM

    As I check your webpage on an iPhone emulator and Android, the form is not displaying responsive. I have also tried checking with the direct form URL and it is also not responsive. As I cloned one of the forms and checked it further, I notice that there is some custom CSS code injected to the form which seems to be causing the issue. Did you modify the form by adding this custom CSS code?

    If you are referring to something different than the responsiveness, please provide us with more information so that we can guide you in the right direction. 

    We will wait for your response. Thank you! 

  • KellyWeaver
    Replied on March 26, 2019 at 2:43 PM
    Hello Jotform: I am cc’ing our web developer on this, Jared? Skyler? can you please reply?
    KELLY WEAVER
    kellyweaver2@me.com
    720-201-0402
    www.kellyweaverphotography.com
    ...
  • KellyWeaver
    Replied on March 27, 2019 at 4:43 PM
    Hello Jotform: Our developer just took the code out and the jot forms seem to be working okay on my iPhone now. Can you check also?
    KELLY WEAVER
    www.kellyweaverphotography.com
    kellyweaver2@me.com
    720-201-0402
    ...
  • Welvin Support Team Lead
    Replied on March 27, 2019 at 7:32 PM

    It's responsive, but too small because of the width of the container. There is no option for us to CC our reply here, so please tell your developer about it. Below is a screenshot of that showing the width of the container which is causing the view to look small in the page:

    15537295192019 03 28 002 Screenshot 10