What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot access my account because it was autosuspended

    Asked by hadohack on February 10, 2013 at 09:54 AM

    This is a wonderful program and very good but I want to understand why I can not access my account after several minutes



    This is a re-post of a comment on Introducing New My Account Section and a New Pricing Plan

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    JotForm Support

    Answered by jonathan on February 10, 2013 at 10:23 AM

    Hi, sorry for any inconvinience caused. The phishing system had autosuspended the account because of the blank empty form under your account. I have corrected this already and re-instated your account.

    You may now continue using our services.

    Thanks.