How to clear available space?

  • Profile Image
    Asked on March 26, 2019 at 12:29 PM

    We exceeded out limit for space using the free form.  We didn't realize how many photo's people would be including in their form submissions.  I have since updated the form to remove the photo upload so that we can continue with the free option however the form is still disabled because it says we have exceeded out limit of storage space.  Is there anyway to delete the storage space we are currently usuing so we can continue on with the form.  We are using the form for out findraiser that we run, MS Two of a Kind Show. It is in support of the MS Society of Canada, we are a registered charity.

    Thanks in advance for your help, really appreciate it.  Just need the data deleted. 



  • Profile Image
    Answered on March 26, 2019 at 02:09 PM

    I have checked your account and you're in good status. Your upload files are 0MB at the moment.

    You're far from reaching your form limit for the month.

    Can you please test your form again and let us know if you have further questions?