Is there a way to trigger a separate email notification after a form is edited

  • afcpool
    Asked on March 26, 2019 at 2:08 PM

    I would like to edit forms after submission to confirm that a submission has been approved (through a separate field) and then have a new email confirmation go to the person submitting the form. However, I see no way of doing so.

    For example, see this form. If I write "Paid" in the Office Use Only box, I would like an automated email to go the the person who submitted that form.

  • Girish JotForm Support
    Replied on March 26, 2019 at 3:47 PM

    You can resend Autoresponders simply by adding Send on Edit:

    1. Go to Emails >> Goto Advanced Tab

    1553629461qwerty Screenshot 10

    2. Enable Send on Edit:

    1553629589hgytty Screenshot 21

    Now autoresponders will be sent every time your form is edited.

    Let us know if you need any further assistance.

  • afcpool
    Replied on March 27, 2019 at 10:24 AM

    I want an autoresponder that will only go out after an Edit. [The submitter already gets an auto response after initial submission.]

  • Girish JotForm Support
    Replied on March 27, 2019 at 12:09 PM

    I have cloned your form and made the required changes to fulfill the requirement.

    Please find the screencast below for the same:

    1553702711test mail colne Screenshot 10

    We had applied the condition to trigger the mail when something is edited or added in the 'Office use only' field. The form will take the 'applied condition' as the priority.  Hence, when the condition is fulfilled then only the mail will trigger.

    Hope this will help. 

    Let us know if you need any additional assistance.